ABAI, the Spanish business process outsourcing (BPO) company, has inaugurated a new two-storey customer service centre in Lisbon that has space for up to around 500 staff. The new 3,000 square metre contact centre will provide support in English, French and Spanish among other languages, and serve both national and international clients. Javier López Cuevas, chairman of the board of directors at ABAI, commented: “This model exemplifies our commitment …